Terms and Conditions
Terms for using this website and engaging ViableVista services. Project-specific scope and commercial details are confirmed in writing.
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Acceptance and services
By accessing this website or engaging ViableVista, you agree to these Terms and Conditions. If you do not agree, do not use the website or services.
Services may include website design and development, WordPress development, redesign, search engine optimization (SEO), local SEO, AI search optimization, lead generation, website maintenance, performance optimization, conversion improvements and consulting. The exact scope is set out in the applicable proposal, order or written service agreement.
Proposals, fees and payment
A proposal or quote is valid for the period stated in it. Unless a written agreement says otherwise, project deposits are due before work begins, remaining payments follow the agreed schedule and recurring services are billed on their stated cycle.
Late or unpaid amounts may delay, pause or suspend work or services. You are responsible for applicable taxes, duties, currency conversion or bank charges unless otherwise agreed in writing.
Your responsibilities
You agree to provide accurate project information, content, brand assets, access credentials and approvals that ViableVista reasonably needs. You are responsible for having the rights and permissions to use materials you provide.
Delays in content, access, feedback or approval can affect project timing and delivery. You remain responsible for reviewing deliverables and confirming that they meet your business and legal requirements before publication or use.
Ownership and third-party services
You retain ownership of materials you provide. After full payment, ownership of custom deliverables transfers as stated in the applicable agreement. Third-party software, plugins, fonts, stock assets, templates and other licensed components remain subject to their own licence terms.
ViableVista retains its pre-existing tools, processes, reusable components, know-how and methods. Third-party hosting, software, platforms and integrations are controlled by their providers; ViableVista is not responsible for their pricing, availability, changes or outages.
Search outcomes, liability and termination
Search rankings, traffic, AI search citations, enquiries, leads, sales and revenue depend on many factors outside ViableVista’s control. No particular result is guaranteed.
To the extent permitted by law, ViableVista is not liable for indirect, incidental, special or consequential loss. Where liability cannot be excluded, it is limited to the amount paid for the specific service giving rise to the claim, except where applicable law requires otherwise.
Either party may end a service as allowed by the applicable written agreement. Fees for completed work, approved milestones and services already delivered remain payable. Any additional termination terms are governed by that agreement.
Governing terms and updates
A written service agreement may set the governing law and dispute process for a project. If it does not, applicable law and mandatory consumer protections in the relevant jurisdiction continue to apply.
ViableVista may update these website terms by publishing a revised version here. Continued use after publication of an update indicates acceptance to the extent allowed by law.
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