Legal policies and service terms
Find information about privacy, website use, cookies, refunds, service standards, data processing, accessibility and security.
Clear information. Useful journeys. A stronger digital foundation.
Policies for using ViableVista
Privacy Policy
How personal and technical information is handled when you visit the site or work with ViableVista.
Terms and Conditions
Terms for using this website and engaging ViableVista services. Project-specific scope and commercial details are confirmed in writing.
Cookie Policy
What cookies do, how they may be used on this website and how to manage them in your browser.
Disclaimer
Important information about website content, service outcomes and links to third-party sites.
Refund and Cancellation Policy
How cancellation and refund requests are handled for project work and recurring services.
Service Level Agreement
General service response and maintenance expectations; project-specific commitments are set in writing.
Acceptable Use Policy
Rules for using the website and services lawfully, safely and with respect for others’ rights.
Data Processing Addendum
Processing safeguards and responsibilities that apply when ViableVista handles personal data for a client.
Accessibility Statement
ViableVista’s accessibility goals and how to report an issue that makes the website difficult to use.
Security Policy
How ViableVista works to protect information and what clients can do to secure their accounts and services.
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