At ViableVista, your privacy is important to us. Whether you’re in India, the USA, Kuwait, or any other country, we respect your privacy and are committed to safeguarding your personal information. Our Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.
1. Information We Collect:
We collect personal and non-personal information when you interact with our services. Here’s what we collect.
- Personal Information: Name, Email address, Phone number, Company name (if applicable), and Project details and any other information you provide to help us understand your requirements better.
- Payment Information: We collect payment information through third-party payment gateways, like credit/debit card details, and billing addresses. We do not store payment details. All transactions are securely processed via payment processors.
- Non-Personal Information: Browser type, IP address and device type, Pages visited on our website Referring websites This helps us enhance your experience on our site.
2. How We Use Your Information:
Your information helps us provide you with a seamless experience. Here’s how we use it.
- To Provide Services: We use your contact details to communicate with you regarding your project, provide updates, request feedback, and discuss your requirements.
- To Process Payments: Payment details are used to process transactions securely.
- To Improve User Experience: We use non-personal data to analyze website traffic, optimize functionality, and improve content based on user preferences.
- To Send Marketing Communications: We may send promotional content regarding new services, projects, or industry insights. You can unsubscribe at any time.
3. How We Protect Your Information:
We take the security of your data seriously. We use industry-standard encryption and security protocols to protect your personal and payment information. Your data is stored on secure servers, and we regularly update our systems to ensure maximum protection.
4. Data Retention:
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including.
- To complete the services you have requested.
- To resolve any disputes or legal requirements.
- To comply with applicable laws.
After the necessary period, we will securely delete or anonymize your data.
5. Sharing Your Information:
We do not sell or rent your personal information. However, we may share it in the following situations.
- With Service Providers: We may share your information with trusted service providers (such as payment gateways) for the purpose of completing transactions or delivering services.
- For Legal Reasons: If required by law or to protect our rights, we may disclose your information to government authorities.
6. Your Rights:
As a user, you have certain rights related to your personal data.
- Access: You have the right to request access to the data we hold about you.
- Correction: You can request corrections if the information we have is incorrect.
- Deletion: You can request that we delete your personal information.
- Opt-out of Marketing: You can unsubscribe from marketing communications at any time.
7. Cookies:
We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences and improve the site’s functionality. For more details, please read our Cookie Policy.
8. International Data Transfers:
If you are located outside of India, please note that your personal data may be transferred to and processed in India, where our servers are located. We ensure that your data is handled in accordance with applicable data protection laws.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or the handling of your data, feel free to contact us.
- Email Us: contact@viablevista.com
- Call Us: (+91) 9136421543